Store Policy
Return Policy: Exchanges Only
At Safar Jewelry, we strive to ensure your satisfaction with every purchase. While we do not accept returns, we are pleased to offer exchanges within 30 days from the date of purchase.
Conditions for Exchanges:
Custom or Altered Items: Exchanges will not be allowed for items that have been custom made or altered.
Inspection upon Delivery: We encourage you to inspect your purchase upon delivery. If any issues arise within 3 days, please notify us for a swift resolution.
Handle with Care: Our pieces are exquisite and delicate. Handle them with care to prevent damage, as we cannot accept exchanges for mishandled items.
Personalized Pieces: Personalized items are final sale. Please review custom choices before ordering to ensure perfection.
Return Guidelines:
Original Condition: Return items in their original condition. Items should be unworn and undamaged.
Initiating a Return: To initiate a return, please contact us at admin@mysafarjewelry.com. We're here to assist you.
Return Options: If you choose not to purchase another item right away, we can issue a gift card for the equivalent amount. This allows you the flexibility to make your selection at a later time.
Return Shipping: Return shipping is your responsibility, and original shipping costs are not refundable.
Acceptance of Terms:
By using our products, you acknowledge that you have read, understood, and agreed to abide by these terms. These terms govern your use of Safar Jewelry's services and constitute a legally binding agreement between you and Safar Jewelry.
User Eligibility:
Anyone is eligible to purchase our jewelry products. There are no specific eligibility restrictions; our products are designed to be enjoyed by a wide range of customers.
User Responsibilities:
Your responsibility is to take care of your Safar Jewelry merchandise. Our delicate jewelry pieces require proper handling to prevent damage, such as scratches or dents. We encourage you to wear and enjoy your jewelry while being mindful of its delicate nature.
Privacy Policy:
When you interact with Safar Jewelry, we may collect personal information such as your name, email address, and shipping address. This information is used to process your orders, provide exceptional customer support, and enhance your shopping experience. We may also gather data through cookies and similar technologies to improve our website's functionality and tailor content to your preferences.
Rest assured, your personal information is treated with care and respect. We do not sell, rent, or lease your information to third parties. In specific cases, we share information with trusted partners for shipping and payment processing, always maintaining strict confidentiality.
Safeguarding your data is our priority. We implement security measures to protect against unauthorized access, alteration, or disclosure of your personal information.
You have the right to access, correct, or delete your personal information, as well as limit its processing. You can manage your preferences for cookies and marketing communications. If you have questions or concerns regarding your privacy, please reach out to us at admin@mysafarjewelry.com.
Please note that our privacy policy might evolve to reflect changes in our practices or legal requirements. Any updates will be posted on our website.
Intellectual Property:
Safar Jewelry retains all rights to the content, trademarks, and copyrights associated with our services and products. Reproduction or unauthorized use is prohibited.
User-Generated Content:
User-generated content (e.g., reviews, testimonials) may be submitted to us. By submitting content, you grant Safar Jewelry the right to use, modify, or reproduce the content for promotional purposes.
Payments and Refunds:
When you make a purchase, you agree to pay the specified amount. While we do not accept returns, we are pleased to offer exchanges within 30 days from the date of purchase. Original shipping costs are non-refundable.
Termination:
We reserve the right to terminate your account or access to our products if you violate these terms or engage in activities harmful to Safar Jewelry or other users.
Changes to Terms:
Safar Jewelry may update these terms from time to time. You will be notified of any changes, and continued use of our products indicates your acceptance of the modified terms.
Contact Us:
For any questions or assistance, please reach out to us at admin@mysafarjewelry.com.
Thank you for choosing Safar Jewelry; your elegance, our passion.